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Privacy Policy

Your emotional safety and privacy are deeply important to us. This policy explains how we handle your information with care and respect.

🧠 What Is Sora?

Sora is a trauma-aware, AI-powered emotional companion designed to provide validating and supportive conversations. Sora is not a therapist, does not diagnose, and is built to honor your emotional experience without judgment or advice-giving.

🔍 What Information We Collect

We collect minimal data to help Sora function safely and supportively.

💬 Messages

When you talk to Sora, your messages are securely sent to a trusted AI provider (such as OpenAI’s GPT-4 or Anthropic's Claude) to generate responses.

🔐 Sora does not store your messages on our servers by default.

📊 Anonymous App Usage

We may track anonymous data like:

  • How often is Sora used
  • Which features are accessed (e.g., journal, calendar)

This helps us improve the app experience. No personal identity is attached.

📓 Optional Reflections & Journals

If you use features like the Emotional Calendar or Mini Journals, your entries are saved:

  • 🔒 Locally on your device
  • 🧹 You can delete them anytime in Settings

❌ What Sora Does Not Collect

Sora never collects:

  • Names, email addresses, or phone numbers
  • IP addresses tied to your identity
  • Location or biometric data
  • Advertising identifiers

🤝 Who We Share Data With

Sora only sends messages to secure third-party AI services for the purpose of generating replies. These services (e.g., OpenAI or Claude) do not store or train on your data. We never share your data with advertisers or marketing platforms.

🧹 Your Control

You’re in charge of your emotional data.

  • 🧾 Clear journal entries at any time
  • 🗓️ Disable or hide the calendar and reflection tools
  • ✉️ Contact us at [your-support-email] to request deletion of any stored data

🆘 Important Note

Sora is not a substitute for therapy or crisis care. If you’re in danger or experiencing a mental health emergency, please visit (https://findahelpline.com) for confidential support in your area.

📬 Contact Us

Have questions, feedback, or concerns?

Email: soramentalhealth@hotmail.com We listen with care.

❤️ Thank You

Thank you for trusting Sora with your emotional voice. You deserve to feel safe. We're here to hold space, not to fix you.