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Terms of Service

Terms of Service

1. 📘 About Sora

Sora is an emotional AI companion designed to offer supportive conversations. Sora is not a therapist, does not provide medical or mental health advice, and is not a substitute for professional care.

2. 🧑‍⚖️ Who Can Use Sora

To use Sora, you must:

Be at least 13 years old (or older if required in your country)

Accept and comply with these Terms

Use the app in a lawful, respectful way

If you are under 18, you should only use Sora with permission from a parent or guardian.

3. ❗ What Sora Is Not

Sora does not:

Diagnose mental health conditions

Provide emergency support

Replace licensed counseling or therapy

If you are in crisis, please seek immediate help from a local helpline or medical service. Visit https://findahelpline.com for support resources.

4. 🔐 Privacy and Your Data

We take your privacy seriously. Please read our Privacy Policy to understand:

What we collect

How we use your data

Your rights and choices

Your chats and reflections are not used for advertising and are stored locally unless you opt in to specific features (like journaling or mood tracking).

5. 🚫 Your Responsibilities

You agree to:

Use Sora only for lawful and personal purposes

Not use Sora to harm others or yourself

Not try to access or interfere with the app in unauthorized ways

We reserve the right to suspend or terminate access if the app is used in a harmful, abusive, or illegal manner.

6. 📄 Intellectual Property

All content, logos, and features in Sora are owned by us and protected by copyright laws. You may not reuse or resell Sora’s content or technology without permission.

7. 🧾 Third-Party Services

Sora uses external services (like OpenAI or Anthropic) to process and generate responses. These providers do not store your messages or use them to train models. Your use of Sora also agrees to their terms.

8. 🔧 Changes to the App

We may update or change Sora over time. These updates may include improvements, feature changes, or bug fixes. We’ll aim to notify users when significant updates affect how Sora works.

9. 📍 Legal Jurisdiction

These Terms are governed by the laws of [Insert Your Country/Region Here]. Any disputes or claims will be handled under the courts of that jurisdiction.

10. 📬 Contact Us

If you have questions or need support, reach out:

Email: soramentalhealth@hotmail.com

We read every message with care.

❤️ Final Note

Sora is here to offer emotional presence—not perfection. Use it as a gentle tool, not a diagnosis. We appreciate your trust.